R–ISC enjoys a reputation as a quality provider of investigative solutions to insurers, the legal profession, commerce and industry and we are driven by a single ambition; the pursuit of excellence. Certified to ISO 9001, ISO 27001, BS 102000 and BS 7858 via two UKAS-accredited agencies, we have held the National Security Inspectorate’s Gold award since May 2000.
““We don’t purport to be the largest provider with a global reach.” states MD, Sam Greer. “Instead, we’ve chosen to firmly position ourselves as lead advocates of ethical investigation. Our overriding ambition remains the consistent delivery of an unrivalled nationwide service where morality and legal compliance are the key governing principles.””
Our unmanned surveillance service TASSCAR® was recently named ‘Best Innovation’ at the Best Business Awards 2015. Last year we achieved a client satisfaction rating of 92.9% and in 2012 we were shortlisted as a Finalist in the category ‘Service Provider of the Year’ at the Insurance Times Awards. This success is due in large part to the exceptional levels of customer service enjoyed by our clients and is undoubtedly what sets us apart from our peers.
We undergo an annual independent audit by the National Security Inspectorate and a recent report stated:
““There is evidence of excellent control in all areas and an indication of a high level of competency. There appears to be little room for improvement within this very well run organisation.””
We are a Corporate member of the Association of British Investigators and the Insurance Fraud Investigators Group, and our Principal is a Full member of the Association of British Investigators and the Fraud Advisory Panel.